Customer Service Support Solutions From Employment Experts
Exceptional Customer Service | We Provide It So You Can Too
Contact centers face continual challenges…changing cultures, budget cuts, attrition, fluctuating call volumes, and the constant expectation to do more with less. Doherty specializes in staffing for the contact center industry. By partnering with Doherty, you can focus on your core competencies…like providing an exceptional customer experience…while we bring top talent to your organization, reducing attrition and decreasing stress.
Contact Center Experts
Doherty is a respected member of the contact center community. By immersing our team in the industry, Doherty stays ahead of emerging trends, technologies, and challenges facing our clients. By supporting a wide range of contact centers and call types, we’ve developed a comprehensive understanding of industry best practices.
Every day, Doherty experts place screened, qualified staff in call centers, including:
- Customer Service & Claims
- Market Research
- Billing & Collections
- Technical Support
- Client/Account Services
- Workforce Management & Reporting
- Team Lead/Supervisor/ Trainer