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From secretary to administrative assistant: How the admin role has evolved over time

Admin Roles

Gone are the days when secretaries took dictation on Steno pads and transcribed correspondence on manual typewriters. Today’s administrative professionals rely on state-of-the-art technology to perform their day-to-day duties. In addition to organizing meetings, planning events, and creating and giving presentations, many perform tasks ranging from database and website maintenance to videoconferencing. And less than 15 percent of administrative staff still go by the title secretary: Most are called administrative assistants, executive assistants, office managers, or office supervisors.

Over the years, many people have predicted administrative support jobs would disappear because of technological conveniences such as online scheduling software and email. However, the career continues to go strong. There are about four million administrative professionals in the workplace, and that number is expected to grow over the next decade.

Check out this fascinating infographic on the evolution of the administrative assistant role over time.



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