Blog posts within the category "For HR Professionals"

Why Training Matters: Linking Training Program Success to Larger Company Goals

Wait a minute, what year is it? Shouldn’t we have flying cars by now? Much to the disappointment of Marty McFly from Back to the Future, I’m sure, there are many things we haven’t quite perfected yet. And while I think we should at least have hoverboards so we can pick up a delicious dehydrated pizza on the weekend, I will put that thought aside to focus on a very real update that can help contact centers reach their 2015 objectives. I’m talking about aligning your employee training program goals with the big picture objectives of your organization. Recently I was working with a...

Respond to an ICE Audit with Confidence

Respond to an ICE Audit with Confidence
Hundreds of people in Minnesota were fired after an Immigration and Customs Enforcement (ICE) audit turned up a substantial number of illegal workers at a chain restaurant around the state. This sweep reflects a nation-wide trend of increased enforcement. While this probe has been high-profile news, most other audits have been part of what many people are calling the Obama administrations’ “quiet immigration raid” policy. Unlike dramatic raids of the past, ICE has been less focused on prosecuting the individual illegal workers and more on targeting employers who are breaking the law. Case...

Is your ideal candidate a unicorn?

Is your ideal candidate a unicorn?
For the last decade, recruiters have been in a unique position to watch the job market turn truly candidate-driven. At the height of the last recession, companies who posted a specific opening immediately had 5 (or 500) perfect candidates at their door who had been laid off. Now, candidates have the upper hand. The best candidates are employed and paid well, or they're able to command strong counter-offers, or they're leaving for better opportunities. It's clear that the new reality has not sunk in. Often, one of our recruiters will present a great candidate to a client only to hear that...

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