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Blog posts from December 2017

The Cost of Disengaged Employees

Disengaged Employees
A Case Study 8:00 AM Jake is an employee at a technology company. When he arrives at work, he logs in, then heads off to the break room to grab a cup of coffee. He runs into a few co-workers on his way back and they catch up on fantasy football rankings and recently added shows on Netflix. 8:20 AM Jake returns to his desk and opens his first work order to begin entering client information. 8:25 AM Jake's cell phone vibrates. It’s one of his buddies inviting him to play an executive round of golf after work. He replies that he’s all-in,...

From secretary to administrative assistant: How the admin role has evolved over time

Admin Roles
Gone are the days when secretaries took dictation on Steno pads and transcribed correspondence on manual typewriters. Today’s administrative professionals rely on state-of-the-art technology to perform their day-to-day duties. In addition to organizing meetings, planning events, and creating and giving presentations, many perform tasks ranging from database and website maintenance to videoconferencing. And less than 15 percent of administrative staff still go by the title secretary: Most are called administrative assistants, executive assistants, office managers, or office supervisors. Over...
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